Global Business Process Outsourcing Market Overview

The global Business Process Outsourcing market was valued at US$ 184.93 Bn. in 2023 and is projected to reach US$ 310.56 Bn. by 2030, growing at a CAGR of 7.69% during the forecast period.

Market Overview

The Business Process Outsourcing market analysis can be customized to include price trend analysis of target brands, market insights for different countries (list available upon request), clinical trial data, literature reviews, refurbished market and product base analysis, and other specialized services.

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Market Scope

Our report includes as many competitors as you require, in the format and data type of your choosing. Our analysts can provide data in raw Excel files, pivot tables, or assist in creating presentations based on the included data sets.

Drivers and Restraints

The report covers the major drivers and restraints impacting the Business Process Outsourcing market.

Segmentation

by Service

Voice Processing
Telemarketing Services
Customer Care Services

by Outsourcing Type

Offsource
Nearshore
Onshore

by Application

Sales Marketing
Procurement Supply Chain
Facilities Administrations
Customer Care
Training

by Organization Size

Large Enterprises
SMEs

by Ownership

Captive
Third-Party

by End User

BFSI
IT Telecom
Healthcare
Manufacturing
Retail E-Commerce
Government Defense
Transportation Logistics
Travel Hospitality
Education
Energy Utilities
Others

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Key Players

North America Business Process Outsourcing Market, Key players:
1. ADP, LLC (United States)
2. Amdocs (United States)
3. Concentrix (United States)
4. Conduent Inc (United States)
5. EXL Service (United States)
6. Genpact (United States)
7. IBM Corporation(United States)
8. Sykes (United States)
Europe Business Process Outsourcing Market, Key players:
1. Accenture PLC (Ireland)
2. Anderson Group BPO Inc. (Philippines)
3. Avaloq (Switzerland)
4. Capgemini (France)
5. Teleperformance (France)
APAC Business Process Outsourcing Market, Key players:
1. Aegis Limited (India)
2. Automatic Infotech (India)
3. Conneqt Business Solution Limited (India)
4. HCL Technologies (India)
5. Infosys (India)
6. NTT DATA (Japan)
7. OctopusTech Solutions (India)
8. Plaxonic Technologies (India)
9. Wipro Ltd (India)
10. Tata Consultancy Services Limited (India)

Regional Analysis

The report provides a competitive landscape of the Business Process Outsourcing market, including business overviews, financials, revenue generation, market potential, RD investments, global presence, production sites and facilities, production capacity, and corporate strengths, all tailored to the firms' focus on the Business Process Outsourcing industry.

COVID-19 Impact Analysis

The report details the impact of the COVID-19 pandemic on the global Business Process Outsourcing market.

Key Questions Answered in the Business Process Outsourcing Market Report

• Who are the key players in the Business Process Outsourcing market?
• What key trends are likely to emerge in the Business Process Outsourcing market during the forecast period?
• What will the Business Process Outsourcing market size be by 2027?
• Which company held the largest share in the Business Process Outsourcing market in 2020?

About Maximize Market Research

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